Today I almost lost over £100 and it wasn't my fault. I ordered a couple of items, including my Mum's Christmas present, from Amazon.co.uk. I spent last night at Mark's and when I got back to my flat this afternoon I discovered a very large brown box with amazon.co.uk printed on it sat OUTSIDE my front door. In clear view of anyone passing by, not tucked around the corner or left with a neighbour. What's worse is that the the main stair door isn't closing properly so anyone can get in. It was ajar when I arrived home. I opened my door and took the parcel in and found an unfamiliar "sorry we missed you" card in green and white from the Home Delivery Network
. In response to the "Where's my parcel?" question, the courier had ticked the box "in a safe place" and next to it wrote "LEFT BOY* AT DOOR."
FOR FUCKS SAKE. OUTSIDE A FRONT DOOR IN CLEAR VIEW OF THE STREET IS NOT A SAFE PLACE! What are these people? FUCKING MORONS?!?
Tomorrow's plan involved phoning them and asking them where's my parcel. "You said you left it outside my door but it wasn't there. Where is it?" I'll let 'em stew for an hour or so and then inform them that a kind neighbour rescued it before any of the local scum could pinch it. Then I'll complain to Amazon about their terrible choice of courier company. I'd say I'd rather have Royal Mail back but they've left large and valuable items outside my front door four times this year (and once in the past seven days) so I'm not at all happy with them either.
Why can't people do their jobs properly?
Edit: I'm not the only dissatisfied customer.
There are some here
and more here
and from here
- I recently ordered a photo printer – obviously a piece of fragile electronic equipment, and far from cheap, from Amazon. I came home from work several days later to find a card through my door saying my parcel had been left ‘down the side’ of my house. I discovered that the v. large and heavy box had been dropped over a 6 foot, locked back gate on to the concrete on the other side! On calling HDN to complain, the girl who took the call said she would ‘report the driver’ as not only should he – obviously – not have thrown any kind of parcel over a high wooden fence (I suppose I should be relieved that my 6 month old puppy wasn’t in the garden standing on the other side of the gate at the time) . . .
Holy Shit! My parcel's been sat outside my door since Monday afternoon! I guess I was VERY lucky it didn't get stolen.
*That's what it says. I'll scan it if you don't believe me.